TACKLING DRIVER TURNOVER, IMPROVING DRIVER RETENTION

Reducing driver turnover through effective management

Losing drivers is a very costly business, in time, money and reputation.The driver shortage shows no signs of improving, which makes your ability to attract and retain your drivers a top priority. This course will share research on the root causes of driver turnover -  so much more than just money - and what practical measures managers can and must take to help maintain a stable driver workforce.

MODULE CONTENT
Why drivers leave – the research v the word on the street
Quantifying the real effects of driver turnover on the manager, the wider business and our customers
Understanding the roles and responsibilities of a manager and how they should impact positively on driver retention
Motivating the driver workforce – not just the money!
Managing driver attendance and presenteeism
How to communicate more effectively with your drivers even when time is short
One size doesn’t fit all – different management styles to help you  match your approach to the individual driver and deal with challenging situations in the transport team
Time management – prioritising time spent interacting with the driver - quantity and quality

MODULE LEARNING OUTCOMES: the learner will be better able to
Be more aware of their impact on driver turnover and how they can change the trend in the right direction
Adapt their management style and approach to ensure drivers’ needs are met to everyone’s benefit
Positively motivate and engage with their driving staff in order to gain greater commitment
Ensure equity of treatment across the driver population to support company reputation
Improve their own time management and that of their team to get more out of what they’ve got

COURSE SUITABILITY
This practical course is essential for anyone whose job involves dealing with the driver workforce on a day to day basis

COURSE DURATION
1 Day 10am - 4pm
 
MAXIMUM COURSE PLACES
12 places per course - co-delivered - 6:1 ratio

Enquire now about TACKLING DRIVER TURNOVER TRAINING
t: +44 (0)1536 533 541
 

 

TACKLING DRIVER TURNOVER DRIVER RETENTION

COURSE DATES: See course list
TIME: 10am - 4pm
VENUE: Merlin Training Suite
COURSE FEE: £300 plus VAT
CALL: 01536 533 541 to discuss
 

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