HOW TO PROVIDE CUSTOMER SERVICE ON THE TELEPHONE

Make the most of your telephone communications

Do you need to provide exemplary customer service over the telephone? If so our course will give you the tips and techniques needed to make the  most of your telephone communication
We will not only teach you how to please and maintain your customers but also how to handle difficult customers and diffuse customer conflict quickly and efficiently
Following our training you can be assured that every customer calling your organisation should receive a positive and seamless service that is professional, efficient and responsive
 
COURSE DURATION
Half day 9am - 1pm
 
Enquire now about HOW TO PROVIDE CUSTOMER SERVICE ON THE TELEPHONE TRAINING COURSE
t: +44 (0)1536 533 541
 
 

CUSTOMER SERVICE ON THE TELEPHONE

COURSE DATES: See course list
TIME: 9am - 1pm
VENUE: Merlin Training Suite
COURSE FEE: £150 plus VAT
CALL: 01536 533 541 to discuss
 

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